How We Rate Online Casinos in Singapore

With the rising number of online casinos, it is increasingly difficult for players to distinguish between different gambling operators and know what to check when picking a site to play. And this is where OnlineCasino65 comes in. We provide concise and unbiased reviews of gambling websites to help Singaporean players enjoy gambling only on top-rated websites. Our reviewers, with their years of expertise, test out different aspects of casino services before recommending them. We have a set of criteria that we follow diligently when shortlisting casino sites. Within this piece, I, Olivia Tan, will deconstruct our review process and explain the steps and criteria we undertake before preparing our ratings.

🤝 Reasons to Trust Us

Reviews of online casinos can often be generic or downright misleading. Unsuspecting fans can believe such reviews and end up frustrated due to poor quality services and delayed withdrawals.

So why do we say you should believe us? Below, I have pointed out some characteristics unique to our reviews that help us identify the best casinos out of the clutter.

  1. We are an independent entity not sponsored by any online gambling operator. Hence, our evaluation process is fair and unbiased. All our reviewers are veterans with years of experience in the iGaming industry, allowing them to quickly and accurately identify the good and bad aspects of casino sites.
  2. Our experience is not just limited to casino site reviews. Over the years, we have developed an understanding of the players’ point of view and what they look forward to for an ideal gambling experience.
  3. Online casinos are well known for their flashy advertisements and generous offers, which can often be misleading for beginners. Our experts look past the fluff and rate casinos based on what they ultimately deliver to the players.
  4. Our reviewers at OnlineCasino65 personally register and try out the different features of the online casino before creating our final opinion.

🔒 Ensuring Trust & Safety

Players deposit money at online casinos, which requires them to share their personal and financial details on the casino website. Such sensitive details must be protected at all times. Below, we have listed the three primary parameters for an online casino to be secure and trustworthy.

License

A well-known license is one of the most critical security aspects of a gambling website. It legitimises the casino and regulates several crucial aspects like fairness, secure payment channels, and player protection. We only pick sites with reputed licenses from regulators such as the Gambling Commission, Malta Gaming Authority, and Curacao eGaming.

Independently Regulated by Testing Authorities

The certification and fairness of the games gambling websites offer are equally essential to ensure fair play and exhibit a site’s trustworthiness. We watch out for seals of independent regulatory bodies like eCOGRA, iTech Labs, SQS, BMM Testlabs, etc., which specialise in ensuring the fairness of RNG mechanics and verifying the RTP percentages declared by the providers.

SSL Encryption

The confidential information shared by the players on gambling websites can be sold or leaked to third parties if the casino does not use quality encryptions. These details are protected using the latest 126 or 258-bit SSL encryption to protect the data from hackers. We ensure that we list only those casinos that promise complete data security to the players.

🎮 Quality Of Gaming Software & Selection

The variety of games is what ultimately attracts players towards a casino website. Top casinos always have a well-curated selection of popular and new games from well-known software developers in the iGaming industry.

Below, we further discuss the important features we look for related to gaming software and selection while reviewing the casino sites.

A Wide Variety of Casino Games

Variety, as we all know, is the spice of life, and the same is true for gambling fans. Most online casino players always watch out for new games and gameplay features. We understand that gambling sites must keep updating their game catalogue with new and popular titles.

A Multiplicity of Top Developers

Some casinos have only one or a handful of software providers powering the platform. It is a significant drawback, as games from a particular developer often carry similar traits and mechanics, which leads to monotony. Websites powered by top developers attract more visitors to the site, and we always keep a close watch on them.

Progressive Jackpots

Players are always keen on trying jackpot slots. While the jackpot amount with local mega jackpot slots is lesser, progressive jackpots can fetch millions to the player within a single spin. A casino that offers popular progressive jackpot slots like Age of Gods, Mega Moolah, and Wowpot Progressive will rank higher in our list of the best websites.

🎁 Bonuses & VIP Program

Promotions are a big part of the online casino ecosystem. These are not only meant for advertisement but also provide good value for money to gamblers. Naturally, we put a lot of emphasis on promotions while reviewing and listing the best casino sites. Here are some important factors that we consider in this regard:

Welcome Bonus
Suitable Terms and Conditions of Bonuses
VIP Programs and Loyalty Bonuses

Welcome Bonus

Almost all online casinos provide a deposit bonus when new players join the site. It is a percentage bonus capped to a specific limit that casino websites offer for registering and making initial deposits. Some sites extend the welcome bonus package as a combination of a deposit bonus, free spins, and no-deposit bonus.

Suitable Terms and Conditions of Bonuses

No matter how generous a welcome bonus is, it should be reasonable and easily accessible. Our experts rigorously check if the bonus has suitable terms that can be fulfilled, like wagering requirements, minimum deposit amount, and validity period, and avoid any undue gaming restrictions.

VIP Programs and Loyalty Bonuses

VIP programs and loyalty bonuses are incentives to encourage players to return to the casino site. These are meant only for regular gamblers and reward them for their loyalty. A casino with a structured loyalty program with multiple benefits is a massive positive in our review criteria.

💰 Payment Methods & Money

An online casino with great security, a vast game library, and generous bonuses is incomplete without convenient payment methods. At OnlineCasino65, we prefer recommending sites with payment systems that are fast, secure, and convenient. Let us look at some objective features and how they affect your casino experience.

Security and Safety of Funds

The best online casinos always maintain safety and security, especially regarding player funds. The best way to ensure safe transactions is for casinos to use well-known payment methods that have stood the test of time.

Variety in Payment Options and Accepted Currencies

Another aspect of payment methods at online casinos is the variety of options available. Our reviewers highly rate casinos with more than a few secure payment methods, including popular e-wallets, cryptocurrencies, e-vouchers and conventional payment options like cards and bank transfers. Online casinos that are globally available must also accept different currencies.

Simplified Deposit Procedures

Often, our reviewers come across casinos that offer top-of-the-line payment systems only to be disappointed by the complicated deposit procedure. An excellent payment system offers secure payments that are easy to execute.

Speedy Fund Withdrawals

Online casinos with fast and hassle-free withdrawals are a must-have for gambling fans. Hence, our reviewers check for withdrawal times and daily or monthly limits for withdrawals, if any, before picking a site for recommendation.

😊 Customer Support & Care

Since online casinos are based on the Internet, customers must have the assurance of a responsive customer support system to ensure their funds are safe. Here are some ideal support features we look for at the online casinos we review.

Easy and Quick Access to Customer Assistance

We check the number of support channels available on a site, including live chat, email support, phone, etc and the supported languages. These should always be easy to access, irrespective of the device you choose.

Expert Support

A site might have the required support features, but these are not always operational or do not serve up to your expectations. Hence, we test if the staff is well-trained and the customers get the desired support quality on the websites we review.

📱 Mobile Compatibility

In modern times, mobile compatibility has become increasingly important for fans across the globe. Mobile casinos have made it possible for players to gamble on the go. Our reviewers thoroughly test the mobile compatibility to help players gamble on the go without any trouble.

Optimisation for Mobile Devices

Optimisation refers to how well an online casino runs on smartphones. Our reviewers personally test casinos using multiple devices to see how the games and casino pages adapt to smaller screens and that there are no lags in game performance.

Valid Mobile App

Players would always prefer a readily downloadable mobile app. Mobile gamblers would admire a casino with iOS and Android app support for the ease of playing wherever they are.

🗺️ Localisation

The prospect of localisation needs added attention, particularly for an international casino site. It refers to features like currency, language options, and culturally relevant game themes, which makes it easier for gamblers in different countries to associate with the casino.

We at OnlineCasino65 believe that for the best gambling experience, it is vital for casinos to adapt to players of different cultures and locations. For example, some localisation features Singapore-based fans might appreciate include SGD currency, Chinese or Malay language support, fishing-themed games and Toto lottery.

📊 Rating Distribution

Each identified factor is crucial but holds varying significance for your total gaming experience. We’ve thus allocated proportions to each category impacting the overall score, reflecting the standards maintained on our site.

How We Prioritize Our Ratings

📝 Summary

Finally, I want to emphasise that our reviewers maintain an unbiased viewpoint while evaluating the various parameters of a casino and listing them out for you. We carefully analyse all the aspects mentioned above and compile a comprehensive review after digging into our years of experience in the iGaming industry.

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